Hub Management Specialist

21 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Job Description

Cathay Pacific Airways Limited is a world-class airline that prides itself on delivering exceptional customer service. We are currently seeking a highly skilled individual to fill the role of Hub Operations Lead at our Hong Kong International Airport (HKIA) hub.

Main Responsibilities

  1. Oversee ground handling activities, including loading, fueling, and security/safety rules compliance, to ensure safe and efficient flight operations.
  2. Collaborate with internal and external stakeholders to disseminate flight and operations information.
  3. Work closely with the Integrated Operations Centre (IOC) to resolve flight operations issues and coordinate with Control Offices to facilitate ground handling operations.
  4. Partner with Airport Authority in the Integrated Airport Centre to deliver a seamless passenger experience.
  5. Monitor performance with service providers and optimize online connections to enhance transfer experiences.

Key Requirements

  • Ability to work in a fast-paced environment with multiple priorities.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.


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