Cybersecurity and Infrastructure Professional

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Job Summary

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  • We are seeking a highly skilled Cybersecurity and Infrastructure Professional to join our team at Classy Wheeler Limited. This role involves providing comprehensive support for PC hardware and software, as well as business systems operations across various entities within the company.

Key Responsibilities

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  • Assist in designing server and network infrastructure to ensure sustainability and scalability;
  • Perform maintenance tasks on networking systems, including design, review, planning, and monitoring activities;
  • Provide second-level system support on business application systems and office systems;
  • Liaise with IT vendors and service providers for regular maintenance, software upgrades, troubleshooting, and price negotiation;
  • Monitor and control system settings to ensure smooth operation;
  • Maintain accurate records of system performance and troubleshoot any issues that may arise;
  • Collaborate with the Service Desk team to address escalated issues and resolve problems efficiently;
  • Develop and implement effective strategies for system backup and recovery processes;
  • Ensure compliance with established policies and procedures related to IT infrastructure.

Requirements

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  • Bachelor's degree in Information Technology or a related field;
  • At least 4 years of experience in IT, preferably in the banking/finance and/or accounting industry;
  • Solid understanding of software operating in Wintel platforms, anti-virus software, endpoint encryption, DLP, and messaging systems;
  • Practical experience in systems operations and user support based on ITIL best practices;
  • Proficiency in using Service Desk ticketing systems and remote control tools;
  • Excellent problem-solving, communication, and interpersonal skills;
  • Ability to work effectively in a team environment and prioritize tasks accordingly;
  • Fluency in English and Chinese (Mandarin) is preferred.

Salary and Benefits

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  • Estimated annual salary: $60,000 - $80,000 depending on qualifications and experience;
  • Comprehensive benefits package, including medical insurance, retirement plan, and paid time off.


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