Residential Property Operations Specialist

23 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
Job Description:
As a key member of our Mass Transit Railway team, you will play a vital role in ensuring the smooth operation of residential buildings under our management. Your primary responsibility will be to provide general administrative support and perform day-to-day operational duties. This includes handling incoming calls and general enquiries from residents and owners, preparing correspondences and reports, and maintaining accurate documentation.

Key Responsibilities:
  • Perform a range of operational tasks for residential buildings managed by the Corporation.
  • Provide exceptional customer service and handle resident inquiries in a professional manner.
  • Maintain accurate records and documentation, including correspondence and reports.

Requirements:
To be successful in this role, you will need:
  • A minimum of 2 years' experience in customer services or property management.
  • Strong interpersonal and communication skills, with a good command of both written and spoken English and Chinese (including Putonghua).
  • Hands-on experience with software applications such as word processing, Excel, and PowerPoint.

Benefits:
This role offers a unique opportunity to join a dynamic team and contribute to the success of our Mass Transit Railway operations. In addition to a competitive salary, you will have access to ongoing training and development opportunities that will help you grow your career.

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