Supervisor of Food and Beverage Services
4 days ago
The Catering Supervisor plays a vital role in ensuring the smooth operation of food service areas within the Hong Kong Sports Institute. Reporting directly to the Assistant Catering Manager, this position involves overseeing daily operations, managing staff, and maintaining high standards of service quality.
Duties and Responsibilities:
- Support the Assistant Catering Manager in daily tasks and responsibilities.
- Supervise staff to ensure efficient and effective operation of service and kitchen areas.
- Develop and implement training programs for waiting staff and catering attendants.
- Lead the service team to deliver exceptional customer experiences during various catering events.
- Maintain accurate inventory control and conduct regular stock takes.
- Respond to customer inquiries and resolve complaints in a professional manner.
- Coordinate duty rosters for waiting staff and catering attendants.
Qualifications and Requirements:
- Candidates must possess a strong educational background, ideally completing Form 5 and holding a Certificate in Food and Beverage Operations or equivalent.
- A minimum of 8 years' relevant working experience, with at least 3 years in a supervisory role.
- Excellent communication skills in English and Cantonese are essential.
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