Technical Service Specialist

5 days ago


Kwai Chung, Tsuen Wan, Hong Kong SAR China DKSH Group Full time

DKSH Group is seeking a highly skilled Technical Service Specialist to provide timely and reliable technical services to customers. The ideal candidate will have experience in supporting or trouble shooting of car park systems or other computer system.

  • To provide on-site installation, repair, and maintenance service for car park systems and equipment in compliance with procedures and processes.
  • Identify improvement initiatives to improve service quality, reduce turnaround times and optimize costs.
  • Gather information/data to submit accurate records of preventative maintenance, installations, repairs, time, services, expenses, etc.

In this role, you will be responsible for maintaining good working relationships with suppliers and customers, responding to customer queries and resolving basic issues in collaboration with the relevant departments.

The successful candidate will possess a Certificate/diploma in Engineering (Electronic, Electrical, Mechanic, Bio-Engineering) or related field, 2 years or above working experience in maintenance service, and knowledge in PC hardware & software applications.



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