Brand Experience Specialist at Abercrombie

6 days ago


Hong Kong Island, Hong Kong SAR China Abercrombie & Fitch Co. Full time
Abercrombie & Fitch - Retail Team Member

About Us
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. We're committed to making every day feel as exceptional as the start of a long weekend.

Job Role
The Brand Representative associate is responsible for delivering excellent customer service by anticipating and responding to customer needs. They must be outgoing, stylish, and helpful, demonstrating a keen awareness of the store environment.

Key Tasks

  • Deliver Outstanding Customer Service: Create an outstanding shopping experience by greeting all customers with a friendly tone and body language.
  • Uphold Our Culture: Uphold our Culture and Values, brand purpose, and show respect during every interaction with associates and customers.
  • Share Our Products: Comfortably share our seasonal products, making recommendations by outfitting customers to help add to their purchase.
  • Perform Cashwrap and Fitting Room Functions: Accurately perform all cashwrap and fitting room functions while maintaining positive engagement with customers.

Qualifications

  • Excellent Communication Skills
  • Helpful and Outgoing Personality

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