Abercrombie & Fitch - Brand Representative, Harbour City

4 days ago

Hong Kong Island, Hong Kong SAR China Abercrombie & Fitch Co. Full time
Abercrombie & Fitch - Brand Representative, Harbour City

2 days ago Be among the first 25 applicants

Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, and www.gillyhicks.com.

Job Description
The Brand Representative associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What you will do

  • Make Customers #1
    Creates an excellent customer service
    Greets all customers in store with friendly, positive tone and body language
  • Uphold Our Culture
    Upholds our Culture and Values, brand purpose, and show respect during every interaction with associates and customers
    Ensures our stores are welcoming, inclusive and diverse
  • Know Our Product Inside & Out
    Comfortably share our seasonal products, make recommendations by outfitting the customers to help add to their purchase
    Explains the value behind items by sharing with customers the quality details, fit and fabric that differentiate our product
  • Be Accurate and Efficient
    Accurately perform all cashwrap and fitting room functions while maintaining positive engagement with customers

Why Us

  • We provide you an access to various mental health resources: Associates Assistant Program, headspace, CARORRT and associate resource group…etc
  • A Global Team of People Who'll Celebrate you for Being YOU
  • Our culture is inclusive, warm and authentic
  • We value individual differences
  • We inspire, support and encourage you to be the best they can
  • We provide you an Always Forward journey
  • We believe Diversity and Inclusion are the keys to the company's success
  • We put the customer at the center of everything we do

Qualifications
What it Takes

  • Helpful, Outgoing, Stylish

Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly – with you We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

  • Merchandise Discount across our brands
  • Leadership Training and Development
  • Opportunities for Career Advancement
The starting rate for this position is HK$70.00 per hour (i.e., the recruiting pay range for this position is HK$70.00 - HK$70.00 per hour). The starting rate and range may be modified in the future.Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • Sales, Other, and Customer Service
  • Industries
  • Retail and Apparel & Fashion
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