Blockchain Operations Associate

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China OSL Full time
Job Summary

We are seeking a highly skilled Digital Asset Operations Specialist to join our team at OSL. As a key member of our operations team, you will be responsible for monitoring and operating the Operations Console and systems in accordance with established standard operating procedures (SOPs) while committing to predetermined Service Level Agreements (SLAs).

About OSL

Backed by Asia's leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world's first SFC-licensed and insured digital asset platform.

Primary Responsibilities
  • Monitor and operate the Operations Console and other systems or platforms.
  • Manage and execute requests from traders as well as client requests.
  • Ensure operational requests are serviced and receive appropriate approvals to completion, while meeting SLAs.
  • Review and provide feedback for all SOPs for consistency and accuracy.
  • Ensure proper protocol, procedures, notifications, and communications are followed.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls.
  • Identify risk-related issues and escalate to management.
  • Prepare and create reporting entries and fill in runsheets.
  • Work variable hours (shift basis) which may be adjusted to accommodate business needs.


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