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Blockchain Support Associate
3 weeks ago
Job Overview:
The Blockchain Support Associate will play a critical role in supporting the day-to-day operations of our blockchain platform. This includes monitoring and operating the platform, managing requests from traders and clients, and ensuring that all operational requests are completed efficiently and effectively.
- Key Responsibilities:
- Monitor and operate the blockchain platform
- Manage and execute requests from traders and clients
- Ensure operational requests are completed efficiently and effectively
- Review and provide feedback on SOPs for consistency and accuracy
- Ensure proper protocol and procedures are followed
- Understand and adhere to the Company's risk and regulatory standards, policies, and controls
- Identify risk-related issues and escalate to management
- Prepare and create reporting entries and fill in runsheets
- Work variable hours (shift basis) which may be adjusted to accommodate business needs
- Process additional backend administrative tasks
- Perform other duties and project responsibilities as assigned
