Hospitality Room Attendant Manager
4 days ago
Job Details
We are seeking a highly organized and detail-oriented Hospitality Room Attendant Manager to join our team at Make My Dream Immigration. As a Hospitality Room Attendant Manager, you will be responsible for overseeing the day-to-day operations of the front desk and ensuring that guests receive exceptional service.
Key Responsibilities:
- Oversee the daily cleaning and organization of rooms to ensure that they are clean and tidy
- Supervise the restocking of beverages and food items in the minibar to ensure that guests have a seamless experience
- Maintain accurate records of guest inquiries and provide information on additional services available
- Ensure that all staff members are aware of hotel security guidelines and protocols
- Coordinate with housekeeping staff to ensure that rooms are cleaned and maintained to high standards
- Manage inventory levels of cleaning supplies and equipment to ensure that the hotel runs smoothly
- Develop and implement procedures to improve the efficiency and effectiveness of the front desk operation
- Train and mentor new staff members to ensure that they are equipped to provide exceptional service
- Provide feedback and coaching to staff members to improve performance and achieve high standards
Requirements:
- Minimum 3 years of experience in a related field
- Diploma or Bachelor's degree in hospitality or a related field
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