Visual Arts Operations Coordinator
4 days ago
We are looking for a skilled and dedicated individual to join our team as Assistant Visitor Services Operations Manager at the M+ Museum. This is a fantastic opportunity to contribute to the success of one of Asia's leading museums and shape the future of visual arts in Hong Kong.
In this role, you will be responsible for managing the day-to-day operations of our museum venues, including scheduling, staff training, and venue setup. You will work closely with our curator teams, marketing department, and other front-line staff to deliver exceptional visitor experiences and drive box office sales.
Key responsibilities include:
- Assisting the Manager in leading the team to achieve high standards of service delivery and maintain compliance with safety guidelines;
- Overseeing the planning and execution of events and programs, including venue setup, logistics, and technical support;
- Coordinating with curatorial teams to develop exhibition content and programming;
- Managing relationships with external partners, including venue hirers and vendors;
- Providing regular reports to management on key performance indicators and budget management;
To succeed in this role, you will need:
- A recognized university degree in business, hospitality, or a related field;
- At least 5 years of relevant experience in the hospitality or cultural sector, preferably in a leadership or operations role;
- Proven track record of delivering high-quality customer experiences and managing complex events;
- Strong organizational, communication, and interpersonal skills;
- Ability to work effectively in a fast-paced environment and adapt to changing priorities;
- Knowledge of audiovisual workflows and technology is an asset;
- Fluency in English and Cantonese (Putonghua or other languages an advantage).
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