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Airline Service Professional
1 week ago
Connecting the world to meaningful people, places and experiences is at the heart of Cathay Pacific Airways Limited's mission. As an Experienced Flight Attendant, you will be a key player in delivering exceptional inflight service and ensuring a safe and enjoyable journey for all passengers.
Role OverviewThe successful candidate will have the opportunity to join our dynamic team and contribute to the success of our airline. With a minimum of 1-year flight attendant experience in any airline, you will possess the skills and knowledge to provide outstanding customer service and create memorable inflight experiences.
Key Responsibilities
- Carry out safety, first aid and security procedures to the highest standard
- Be our brand ambassador and provide genuine, personal experiences to all customers
- Deliver service excellence by creating memorable inflight experiences and exceed customers' expectations at every opportunity
- Attend to customers' needs in a caring and professional manner
- Embrace diversity and be thoughtful and caring to all customers especially those who need extra help
- Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
- Adapt to situations with confidence, tact and flexibility
- Uphold inflight policies and comply with all regulatory requirements
To be considered for this role, you must meet the following criteria:
- Minimum age of 18
- High school graduate or above
- With a minimum of 1-year flight attendant experience in any airline
- Proficiency in both written and spoken English and at least one of the following additional languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean, Thai, Vietnamese, or Sinhala
- Proficiency in Putonghua is an added advantage
- Minimum arm-reach of 208cm on tiptoe
- Previous experience in an airline, hospitality or service industry is advantageous
As the position you are applying for is safety-sensitive, the successful candidate will be required to meet the following criteria:
- Successfully complete a comprehensive pre-employment background check, including criminal records
- Demonstrate physical fitness to meet the requirements of the pre-employment medical assessment
- Pass a pre-employment drug test. Testing will be conducted following the HKCAD Guidance for screening of Psychoactive Substances - Annex B, CAD373