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Anti-Fraud Operations Leader

7 days ago

Hong Kong Island, Hong Kong SAR China HSBC Full time
Our Team

Join us in our mission to open up a world of opportunity by providing our customers with borderless banking and world-class wealth management. As an Assistant Manager in Fraud Management, you will play a crucial role in supporting the development and implementation of comprehensive fraud awareness campaigns for both customer and staff education.

Key Responsibilities
  1. Fraud Awareness Initiatives: Assist in creating and implementing fraud prevention content across multiple channels, including social media and website posts.
  2. Process Standardization: Support the deployment of globally defined processes and procedures to ensure effective execution of fraud controls.
  3. Risk Management: Drive the implementation of effective fraud mitigation strategies and controls for AMH WPB.
  4. Subject Matter Expertise: Provide expert advice on new or adjusted fraud controls and offer guidance to Line of Business units.
  5. Collaborative Working: Work closely with fraud investigation units, Line of Business, and other WPB units to identify new or enhanced requirements for fraud mitigation controls.
  6. Network Building: Develop relationships with public and private sector partners and peers in connection with fraud controls.
  7. Business Intelligence: Prepare MI to support management oversight and reporting in governance meetings.