Passenger Service Coordinator

About the RoleWe are currently seeking a highly motivated Passenger Communication Coordinator to assist in the development and coordination of passenger information for daily operations, regular maintenance, and project works within the Mass Transit Railway.Your key responsibilities will include:Developing messages and coordinating requests for different...

ResponsibilitiesThis is an exciting opportunity to join the Mass Transit Railway as a Ride-Sharing Passenger Support Specialist. In this role, you will play a critical part in developing and coordinating passenger information for daily operations, regular maintenance, and project works.Your main responsibilities will include:Developing messages and...

About the RoleThis is an exciting opportunity to work as a Temporary Passenger Information Assistant with Mass Transit Railway. As a key member of our team, you will play a crucial role in ensuring seamless communication between passengers and our staff.Your responsibilities will include:Assisting in developing messages and coordinating requests for...

Job Description - Temporary Passenger Information Assistant (Ref:250000BM)ResponsibilitiesAssist in developing messages and coordinate requests for different Passenger Information for daily operations, regular maintenance and project works, e.g. notices, labels and signage, for use in the MTR network.Assist in developing communication materials to support...

Job Description - Temporary Passenger Information Assistant (Ref:250000BM) Responsibilities Assist in developing messages and coordinate requests for different Passenger Information for daily operations, regular maintenance and project works, e.g. notices, labels and signage, for use in the MTR network. Assist in developing communication materials to support...

About Us:Transportation Project CoordinatorWe are looking for an experienced Transportation Project Coordinator to join our team at the Airport Authority Hong Kong.About the Job:Coordinate with project owners, contractors and vendors on studies, planning and implementation of new development projects and enhancement works amid live cross boundary passenger...

We are looking for a highly skilled Passenger Train Maintenance Specialist to join our team at Mass Transit Railway.About the RoleThe successful candidate will be responsible for leading a team of engineers to maintain and repair passenger trains, ensuring they are reliable and perform optimally.They will also engage with various stakeholders to enhance...

Role SummaryWe are seeking an experienced Maintenance Engineer (Rolling Stock) to join our team. As a key member of our maintenance team, you will be responsible for leading maintenance activities, providing technical support, and engaging with stakeholders to enhance maintenance performance. You will also act as Incident Engineer to lead engineering...

Job DescriptionWe are seeking a highly skilled Temporary Passenger Information Assistant to join our team. In this role, you will assist in developing messages and coordinating requests for different Passenger Information for daily operations, regular maintenance and project works.You will be responsible for:Developing communication materials to support the...

About the RoleThe successful candidate will be responsible for managing the day-to-day operations of our Customer Caring and Engagement team, providing quality customer services to visitors, passengers, and VIPs. This includes assisting in organizing customer service activities and campaigns, coordinating onsite arrangements, conducting local surveys, and...

Job Description:In this role, you will be responsible for delivering a seamless airport experience to our passengers. You will act as a brand ambassador, providing exceptional service at various locations within the airport.Key Responsibilities:Deliver a seamless airport experience to our passengers from check-in to boardingProvide efficient and courteous...

Job DescriptionThe Mass Transit Railway is seeking a skilled Maintenance Operations Coordinator to oversee the overhaul, maintenance, and repair of its passenger train components. As a key member of the maintenance team, you will be responsible for ensuring that all work is carried out in accordance with established procedures and standards.You will...

Job Overview:Intermodal Connectivity ExpertThe Airport Authority Hong Kong is seeking an experienced Intermodal Connectivity Expert to join our team.Key Responsibilities:Coordinate with project owners, contractors and vendors on studies, planning and implementation of new development projects and enhancement works amid live cross boundary passenger transport...

Job Description - Senior Operation Officer, Intermodal Connectivity (240855) Responsibilities : Coordinate with project owners, contractors and vendors on the studies, planning and implementation of new development projects and enhancement works amid live cross boundary passenger transport services (e.g. SPT new services, new T2, Inbound Car Parks, etc.)...

Job Description:Airport Operations ManagerWe are seeking an experienced Airport Operations Manager to join our team at the Airport Authority Hong Kong.About the Role:Coordinate with project owners, contractors and vendors on studies, planning and implementation of new development projects and enhancement works amid live cross boundary passenger transport...

About the Role:The Railway Customer Care Coordinator will be responsible for providing exceptional customer experiences to our passengers and visitors.Main Responsibilities:Manage customer complaints and feedback through effective communication and resolution.Collaborate with other teams to develop and implement customer-focused initiatives.Support station...

Become a vital part of the Cathay Pacific Airways Limited team as an Airport Service Representative! In this exciting role, you will play a crucial part in shaping the travel experience for our esteemed passengers by delivering outstanding service at multiple airport locations.About the RoleThis position offers an opportunity to showcase your excellent...

Job DescriptionThe Mass Transit Railway is seeking a skilled Transportation Information Assistant to join its team. As a key member of our staff, you will play a vital role in assisting with the development and coordination of passenger information for daily operations, regular maintenance, and project works.Your primary responsibilities will...

Key ResponsibilitiesThe successful candidate will have the following key responsibilities as a Temporary Passenger Information Assistant:Coordinating and liaising with internal stakeholders to manage and update online and offline passenger communications on transport services.Conducting regular station audits and visits to ensure effective communication.In...

Company OverviewThe Mass Transit Railway is a world-class transportation system serving millions of passengers daily. We are committed to providing safe, reliable, and efficient services.