Railway Customer Care Coordinator

About Fresenius Medical Care:We are a global leader in renal healthcare, dedicated to improving the lives of patients with chronic kidney disease.Job Summary:We are seeking a dedicated Patient Care Coordinator to join our team, providing expert care to patients undergoing dialysis treatments.Key Responsibilities:Coordinating patient care activities,...

About UsThe Mass Transit Railway is a leading transportation provider in Hong Kong, committed to delivering safe, reliable, and efficient services to our customers. We are seeking a skilled Railway Protection Coordinator to join our team and contribute to our mission.Job Summary:We are looking for a highly organized and detail-oriented individual to...

About UsMTR Corporation Limited is one of the world's most prestigious railway operators. We have been operating Hong Kong's MTR network since 1979 and today operate over 200 km of track with a fleet of more than 600 trains.About the JobThis role offers the chance to be part of a dynamic and customer-focused team, contributing to the delivery of exceptional...

Job Overview:The Mass Transit Railway is looking for a highly skilled Railway Inventory Coordinator to coordinate and manage railway inventory items. The ideal candidate will work with stakeholders, implement inventory management systems, and perform analytical tasks.Key Responsibilities:Coordinate and manage inventory items for rolling stock,...

Required Skills and QualificationsTo succeed as a Senior Customer Care Representative at the Mass Transit Railway Corporation, you will require:Education:A minimum of Grade E / Level 2 /

Job Summary:The Mass Transit Railway is seeking a skilled Customer Engagement Officer to join our team. As a key member of our Customer Caring and Engagement team, you will be responsible for managing the operations and logistics of customer service activities.Key Responsibilities:Manage the operations and logistics of customer service activities and...

Job OverviewWe are looking for a highly skilled and motivated individual to join our team as an Infrastructure Protection Coordinator - Railways. This role involves ensuring the safe and efficient operation of the railway system through effective coordination of construction activities and maintenance works.Key ResponsibilitiesCoordinate with internal and...

We are seeking a highly skilled Railway Procurement Coordinator to join our team at the Mass Transit Railway. As a key member of the procurement department, you will be responsible for coordinating and administering procurement activities to support the organization's operations.Key ResponsibilitiesProcurement Support: Provide administrative support to...

At Mass Transit Railway, we are seeking a skilled Railway Operations Performance Coordinator to join our team. This role is responsible for verifying and ensuring the accuracy of train service related performance data.The ideal candidate will have hands-on experience with various software applications, including Microsoft Word, Excel, and PowerPoint. A...

Company Overview:The Mass Transit Railway Corporation is a leading public transportation provider in Hong Kong, serving millions of passengers daily. As a Senior Customer Care Representative, you will be part of our team dedicated to delivering exceptional service and ensuring the satisfaction of our customers.

Job SummaryWe are seeking a highly skilled Senior Customer Care Representative to join our team at Mass Transit Railway. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our passengers.Key Responsibilities:Handle customer enquiries, complaints, and escalated cases via the MTR...

About the RoleWe are seeking a highly skilled Inventory Control Officer to join our team at Mass Transit Railway. As a key member of our supply chain management function, you will be responsible for managing and controlling railway inventory items.Key Responsibilities include:Managing and controlling railway inventory items for rolling stock, infrastructure,...

Job DescriptionThe successful candidate will have a degree in civil or construction engineering or a related discipline, and a minimum of 3 years' relevant experience as a Support Engineer.Key responsibilities include conducting regular inspections, assisting engineers, coordinating with stakeholders, checking unauthorized activities, preparing incident...

Job OverviewThis is an exciting opportunity to join our team as a Railway Safety and Security Manager. The successful candidate will be responsible for managing the safety and security of our railway network, ensuring that all MTR By-laws are enforced effectively.Key ResponsibilitiesManage and coordinate the implementation of safety and security measures...

Job DescriptionCompany OverviewAt Mass Transit Railway, we are committed to delivering exceptional customer experiences across our high-speed rail network. As a Customer Engagement Officer, you will play a vital role in ensuring that our customers receive top-notch service and support.

Job OverviewKey ResponsibilitiesManage railway assets and inventory to achieve optimal stock levels and reduce waste.Analyze inventory data to identify trends and opportunities for improvement, implementing changes as needed.Work with stakeholders to develop and implement effective supply chain strategies, including demand forecasting and inventory...

We are looking for a dedicated and motivated Railway Infrastructure Maintenance Specialist to join our engineering team. In this role, you will be responsible for ensuring the smooth operation of our railway system by maintaining and upgrading our infrastructure. Your expertise in civil engineering and project management will enable us to provide safe and...

Job DescriptionThis is a challenging role that requires a qualified and experienced civil engineer to lead our infrastructure maintenance team. As a Railway Civil Engineer, you will be responsible for directing, planning, and supervising various maintenance works, including tunnel and plinth repair works, concrete and structural repair works, slopes,...

Job OverviewThe Mass Transit Railway is seeking a highly skilled Railway Protection Specialist to join our team. This role involves conducting regular inspections at construction sites within railway protection areas to ensure that railway structures and installations are adequately protected.About the RoleConduct site visits to inspect railway structures...

Join us at the Mass Transit Railway as a skilled Senior Operations Performance Assistant.About the RoleThis role involves working closely with the Operations team to ensure the accuracy and timeliness of performance data.The successful candidate will also be responsible for communicating performance results to senior management.Key ResponsibilitiesVerifying...