Technical Officer
1 month ago
Lingnan University is a global leader in providing quality education, focusing on whole-person development and conducting high-impact research for a better world. We are seeking a highly skilled Technical Officer - Audio Visual Services to join our team.
Key Responsibilities:
- Provide daily operation and emergency support for campus-wide AV system, including troubleshooting and maintenance in teaching venues, conference rooms, remote campus, remote offices, and multi-purpose venues.
- Coordinate the set up and operate the AV equipment for live events, hybrid seminars, conferences, and other teaching activities of the University.
- Provide assistance for AV system upgrade plans, tendering document, and project management for all types of venues, including teaching venues, conference rooms, remote campus, remote offices, and multi-purpose venues.
- Provide user support in AV system, handling user enquiries, service requests, and incidents.
- Provide technical setup and project implementation in AV system projects.
- Perform any other duties as requested by supervisor(s).
- Work in shifts and irregular hours might be required.
Requirements:
- At least a Diploma in Information Technology (IT), Electronic, Creative Media, or any other related fields.
- 1-2 years of working experience in support of AV systems and IT support.
- Basic knowledge of AV over IP system, AV equipment, next-generation classroom AV setup, and support for hybrid events.
- High proficiency in AutoCAD drawing is an added advantage.
- Good customer service skills and positive service attitude.
- Good command of verbal English and Cantonese.
- The ability to communicate in Putonghua would be an advantage.
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