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Senior Technical Officer

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

About the Role

We are seeking a highly skilled Senior Technical Officer to join our team at HKT. As a key member of our operations team, you will be responsible for ensuring the smooth running of our building automation systems.

Key Responsibilities:

  • System Operations and Monitoring: You will be responsible for monitoring and maintaining our building automation systems, including generating reports as required.
  • Customer Communication: You will provide excellent customer service, responding to helpdesk enquiries in a timely and professional manner.
  • Technical Support: You will provide technical support to our field staff, analyzing and troubleshooting issues with our building automation and security computer systems.
  • Team Leadership: You will supervise the daily operations of our team, ensuring that all tasks are completed to the highest standard.
  • Shift Work: You may be required to work shifts, including evenings and weekends.

Requirements

To succeed in this role, you will need:

  • A minimum of HKCEE/HKDSE or above.
  • Basic knowledge of building automation systems, air-conditioning systems, technology, and computer science is preferred.
  • Lower qualifications with relevant experience will also be considered.
  • Excellent basic computer skills, including MS Word and MS Excel.
  • Good telephone manner and ability to work independently.
  • Reasonable command of reading, written, and spoken English.

What We Offer

We offer a competitive salary package, including:

  • No less than 14 days annual leave.
  • Medical insurance.
  • Discretionary bonus.

About Us

HKT is a leading telecommunications company in Hong Kong, committed to providing excellent service to our customers. If you have a passion for technology and a desire to work for a dynamic company, please apply now