Office Operations Director

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Charlotte Frank Full time

We are looking for a top-notch Office Manager to join our team at Charlotte Frank. As an Office Manager, you will be responsible for leading teams, overseeing office operations, and collaborating effectively with individuals at all organizational levels.

Key Responsibilities:

  • Ensure the smooth running of all offices in Hong Kong
  • Team leadership of Executive Assistants
  • Responsible for office administrative duties; assist in formulating and implementing administration policies and procedures
  • Manage office related contracts expiries & renewals, manage external service vendors, replenish supplies and equipment as and when needed
  • Responsible for all HR matters including but not limited to recruitment, staff onboard/orientation, performance review, staff benefits, offboarding etc.
  • Work with Group HR to ensure in compliance with local labor ordinances and group policy
  • Manage HR records and update systems in a timely manner
  • Develop team building and coordinate activities between offices
  • Ensure IT security policy is fully implemented per group policy and work with IT team to ensure office equipment are in order;
  • Assist Head of Office in managing meeting schedules, preparing letters, presentations and reports;
  • Co-ordination of overseas travel and local events in tandem with other offices
  • Lead and coach junior administration support staff
  • Perform any ad-hoc duties as assigned by the management

Main Requirements:

  • Bachelor Degree in HR or Administration or Facilities Management or related qualification
  • With minimum 5 years office administration experience and with 2 years in managerial role
  • Experiences in managing China offices and knowledge of China labor ordinance a plus
  • Ability to manage and prioritize multiple tasks while meeting deadlines
  • Excellent interpersonal and communication skills and good time management
  • Proficiency in MS office software and Chinese typing
  • Ability to work in a diversified and team environment
  • Fluent in both written and spoken English, Cantonese & Mandarin


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