Financial Operations Specialist

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

At HKT, our Digital Ventures drive innovation in fintech, loyalty rewards, and e-commerce. As a Payment Solution Operations Officer, you will be part of this exciting journey.

The Role:

  • You will assist in the onboarding process for new merchants, including documentation verification and account setup.
  • You will ensure all necessary information and documents are collected and processed accurately.
  • You will reconcile and process merchant settlement.
  • You will manage the deployment, installation, and maintenance of POS machines.
  • You will maintain accurate records of merchant onboarding and POS machine related operations.
  • You will collaborate with internal teams to resolve issues relating to merchant accounts and POS machines.
  • You will ensure compliance with company policies and industry regulations during the onboarding process.
  • You will prepare regular MIS reports.

The Person:

  • Diploma or Associate Degree in Accounting, Business Administration, or related disciplines is required.
  • Previous experience in merchant acquiring, POS operations, or a similar role is preferred.
  • You must be patient, detail-minded, and customer-oriented.
  • You must have excellent interpersonal and communication skills.
  • You must have a good command of written and spoken English and Cantonese.
  • You must be proficient in MS Office applications.


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