Financial Services Expert

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

About HSBC Global Private Banking

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HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts provides tailored solutions for clients across multiple channels.

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Key Responsibilities

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  • Lead/support the design and development of the GPB proposition for HNW clients with consideration to competitiveness, commercial value and evolution up the wealth continuum from Premier/Premier Elite.
  • Own communication and contact strategy, and define optimal use of delivery channels to communicate with clients and prospect and defining client journeys to communication proposition, and also influence specific behaviours cross segments of clients.
  • Work closely with analytics, marketing, and market teams for growth opportunities and enhancement roadmap for target segments to improve portfolio quality and client engagement.
  • Define the appropriate coverage model across the HNW continuum with consideration to cost to serve.
  • Collaborate with Client Experience, COO, other relevant stakeholders for process improvements and/or resolving client pain points identified via client insights and feedback.
  • Manage and facilitate management updates on proposition development and KPIs on regular basis, and also new insights and support required for ongoing enhancements.

Our Team

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We are currently seeking a high calibre professional to join our team as a Proposition Manager.



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