Global Field Support Engineer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time
About Us

At Johnson & Johnson, diversity, equity & inclusion (DEI) has been a part of our cultural fabric for over 130 years.

Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

Job Description

The FSE uses critical thinking to resolve issues within defined procedures and practices to determine appropriate action to rapidly repair equipment.

The FSE works closely and collaboratively with fellow field team members, including Sales, Marketing, and Training to ensure customer success.

  • Work effectively as part of a cross-functional team to drive customer satisfaction.
  • Utilize technical expertise to troubleshoot and resolve complex issues.


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