Senior IT Infrastructure Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China OCBC Full time
About the Role

The Senior Technical Service Manager will be responsible for leading and defining the overall architecture, design, principles, guidelines, standards, and best practices of network technology in the bank. This includes collaborating with IT leaders to define future state network architectures and technology to advance the bank's digital capabilities.

Key Responsibilities
  1. Lead the development of infrastructure gaps and impact analysis.
  2. Collaborate with local business units, technology teams, and Group teams in Macau to ensure effective alignment and delivery of infrastructure services/projects.
  3. Support local or overseas regulatory technology/cybersecurity enquiry, incident/problem review.
  4. Lead and participate in incident troubleshooting/resolution and root cause analysis, ensuring minimal impact to business operations, and quick incident resolution and recovery.
  5. Manage third-party suppliers and supplier agreements to ensure that a high-quality standard is reached.


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