Data Support Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time
Job Summary

Bloomberg is seeking a skilled Data Support Analyst to join our team. As a Data Support Analyst, you will be responsible for delivering exceptional customer service to our clients, addressing data-related inquiries, and providing timely solutions to complex problems.

Key Responsibilities

• Provide top-notch customer service to Bloomberg clients via our Help Desk (ADSK)
• Utilize your customer service skills and subject matter expertise to educate and inform our clients
• Build and maintain relationships with key internal and external stakeholders
• Leverage problem-solving and data analysis skills to identify insights that drive strategic solutions
• Enhance customer operational performance by leveraging Help Desk resources

Requirements

• 1-3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology, or financial institutions
• Proficiency in data analytics tools such as QlikSense or Tableau
• Experience working in customer service roles where you're interacting with both internal and external clients
• A bachelor's degree or higher in a relevant data technology or financial field, or degree-equivalent qualifications
• Ability to adapt within a fast-paced and dynamic environment and desire to work on multidisciplinary teams

What We Offer

Bloomberg is a dynamic and innovative company that offers a range of benefits and opportunities for growth and development. If you're passionate about delivering exceptional customer service and have a strong background in data analysis, we encourage you to apply for this exciting opportunity.

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