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Technical Operations Expert

2 weeks ago

Hong Kong Island, Hong Kong SAR China Inchcape plc Full time

We are searching for a Technical Operations Expert to join our team at Inchcape plc.

About the Job:

  • The Technical Operations Expert will serve as a liaison between Inchcape and OEMs to resolve technical concerns and disseminate the latest information to dealerships.
  • They will also be responsible for reporting outstanding cases to management for better visibility and facilitating safety case coordination.
  • This role involves acting as a qualified product support expert from factory standards if required, participating in overseas training courses, and contributing to standardized diagnosis procedures and repair work to satisfy customers.
  • The Technical Operations Expert will also provide High Voltage (HV) and safety case support to workshops, manage ad-hoc projects, and assist colleagues in troubleshooting and resolving faults.
  • Additionally, they will engage in mystery shopping exercises and support factory audits.

Required Skills:

  • Degree or diploma in Automobile Engineering or related field.
  • Minimum 5 years of relevant professional experience.
  • Strong English communication skills.