Financial Services Operations Manager
1 day ago
At CLSA, we are seeking a highly skilled and experienced Operations Manager, Wealth Management to join our team.
About the Role
- Assist in monitoring internal operations procedures to ensure compliance with company guidelines and policies.
- Maintain accurate and up-to-date client account information, settlement instructions, counterparty information, and securities information for both front and back office systems.
- Evaluate and process changes to client set-ups promptly and accurately.
- Validate completeness of new account opening application documents before inputting into systems.
- Perform regular data cleansing exercises to maintain system data accuracy and currency.
- Provide support for queries regarding client account status from salespersons and customer services teams.
- Escalate complex queries to immediate supervisor when necessary.
Requirements
- University graduate with strong computer literacy and numeracy skills.
- A minimum of 5 years' experience in the securities or futures industry.
- Excellent interpersonal and communication skills.
- Proficient in English and Chinese (including Putonghua) languages.
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