Financial Services Operations Manager

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China CLSA Full time
Operations Manager, Wealth Management

At CLSA, we are seeking a highly skilled and experienced Operations Manager, Wealth Management to join our team.

About the Role

  • Assist in monitoring internal operations procedures to ensure compliance with company guidelines and policies.
  • Maintain accurate and up-to-date client account information, settlement instructions, counterparty information, and securities information for both front and back office systems.
  • Evaluate and process changes to client set-ups promptly and accurately.
  • Validate completeness of new account opening application documents before inputting into systems.
  • Perform regular data cleansing exercises to maintain system data accuracy and currency.
  • Provide support for queries regarding client account status from salespersons and customer services teams.
  • Escalate complex queries to immediate supervisor when necessary.

Requirements

  • University graduate with strong computer literacy and numeracy skills.
  • A minimum of 5 years' experience in the securities or futures industry.
  • Excellent interpersonal and communication skills.
  • Proficient in English and Chinese (including Putonghua) languages.


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