Operations Specialist

23 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

About Dah Sing Financial Group

The Dah Sing Financial Group is a leading financial services provider in Hong Kong, Macau, and Mainland China, with over 70 branches across the region. Our core values are built on caring, teamwork, and progressiveness.

We foster an inclusive environment where every individual can grow and develop their talents. Our goal is to create a culture that inspires pride and allows employees to be their authentic selves.

Reporting to the Team Head of Operations Support, you will play a crucial role in monitoring and supervising the service of Customer Due Diligence & Account Opening.

Responsibilities:

  • Process account opening applications in compliance with internal policies and local regulatory requirements.
  • Conduct Know Your Client (KYC), Customer Due Diligence (CDD), and Anti-Money Laundering (AML) reviews for new client relationships.
  • Perform a checker role for account opening customer system data input.
  • Oversee a sub-team responsible for daily account opening operations.
  • Assist with ad-hoc projects as assigned.
  • Provide backup support to the Operations Support teams.

To succeed in this challenge, you should possess the following qualifications and attributes:

  • Degree holder or above.
  • At least five years of banking experience, with two years at a supervisory level, preferably in operations with a focus on centralized processing and management functions. Experience in branch operations is an advantage.
  • Knowledge of banking operations procedures, general banking products and facilities, and customer requirements.
  • Experience in handling sensitive information and knowledge of KYC/CDD/AML requirements.
  • Able to work independently and under pressure.
  • Excellent communication and interpersonal skills.
  • Self-motivated with analytical mind.


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