Technical Support Specialist for Data Professionals

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

About the Role

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We are seeking a highly skilled Technical Support Specialist to join our team at BAH Partners. As a key member of our support team, you will be responsible for providing first-line support to researchers and traders for data access and usage.

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Your Key Responsibilities

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  • Resolve technical issues promptly and efficiently, collaborating with data engineers as needed to ensure high data quality and reliability.\
  • Manage JIRA workflows, track support requests, and ensure timely resolution of data issues.\
  • Develop strong relationships with our clients, providing exceptional customer service and support.\
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Your Skills and Qualifications

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  • Strong command of Python and data libraries (e.g., pandas, NumPy), with experience in data support or technical support.\
  • Proficiency with data systems, pipelines, and APIs, along with experience using JIRA or similar project management tools.\
  • Strong problem-solving skills, attention to detail, and excellent communication abilities.\
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About Us

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BAH Partners specializes in placing the leading technology and quantitative talent into Asia Pacific's premier financial and technology-driven organizations. If you're passionate about delivering exceptional support and looking for a challenging role that will help you grow your skills and expertise, we want to hear from you.



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