Financial Services Officer

2 days ago


Hong Kong Island, Hong Kong SAR China Bank of China Full time
Personal Banking and Wealth Management Department

As a Customer Service Officer in our Personal Banking and Wealth Management Department, you will play a critical role in delivering exceptional customer experiences and promoting the bank's retail banking products. Your primary responsibilities will include:

  • Handling customer inquiries and resolving issues in a timely and professional manner.
  • Supporting back-end branch operations by processing daily counter transactions, maintaining accurate records, and ensuring compliance with regulatory requirements.
  • Cross-selling retail banking products to meet customers' financial needs and promote the bank's offerings.

What We Offer

We offer a competitive salary package, opportunities for professional growth and development, and a collaborative work environment that values innovation and teamwork. If you are passionate about delivering exceptional customer service and promoting financial inclusion, we encourage you to apply for this exciting opportunity.



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