Senior Systems Analyst

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China TransUnion LLC Full time

Key Responsibilities:

  • Design and implement infrastructure solutions to support various application products.
  • Maintain and support system infrastructure components independently.
  • Configure operating systems and applications to provide timely system services to internal and external customers.
  • Act as office application administrator, monitoring and administering application databases, and performing housekeeping tasks to ensure system health.

Technical Expertise:

  • Assist in IT projects with client-side aspects and provide recommendations.
  • Act as a technical engineer for backend infrastructure services.
  • Maintain system and security for Windows servers and network infrastructures.
  • Respond to security incidents, perform root cause analysis, and close incidents in a timely manner.
  • Maintain IT infrastructure and application systems in a healthy status.
  • Install, configure, size storage, design, tune, and plan capacity for systems.
  • Monitor and respond to system alerts and incidents.
  • Evaluate and deploy new application systems and IT technologies.
  • Execute and maintain annual Business Continuity Plan (BCP) drills.
  • Ensure adequate documentation for all application and network systems.
  • Provide technical and application support.
  • Provide remote and on-site support during and outside of regular working hours, including weekends and public holidays.
  • Work independently with standalone problem-solving capabilities and provide professional guidance to the application support team.

Requirements:

  • University degree in Computer Science or Information Technology or equivalent.
  • Minimum 3-5 years of relevant experience.
  • In-depth experience in setting up and administering Windows servers, AD, IIS, ARR, and Clustering.
  • Solid experience in VMware infrastructure setup and administration.
  • Strong understanding of security incident management and vulnerability management processes.
  • Security monitoring experience in technologies such as Microsoft SCOM, Splunk, and WireShark.
  • Maintain system vulnerability management (Rapid7/Kenna/Penetration Testing).
  • Excellent skills in system and storage sizing, design, tuning, capacity planning, and problem analysis.

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