Logistics Executive

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China NAF Pharma Full time
Job Description:
As a Pharma Logistics Customer Service Executive, you will be responsible for handling customer inquiries, generating quotations, and conducting after-sales follow-up to ensure customer satisfaction.

Responsibilities:
- Handle customer inquiries and provide timely and accurate information.
- Generate and send quotations to customers.
- Conduct after-sales follow-up to ensure customer satisfaction.
- Collaborate with the sales team to support pricing and customer follow-up activities.
- Work closely with the sales team to derive and design logistics solutions for customers.
- Coordinate with the quality assurance team to ensure compliance with quality systems.
- Provide regular reporting and key performance indicators (KPIs) to management.

Requirements:
- Diploma or above in Logistics, Supply Chain Management, Sciences, or related disciplines.
- Minimum of 2-3 years of experience in freight forwarding or pharma logistics.
- Proficiency in Cantonese, Putonghua, and English, with excellent communication skills.
- Strong interpersonal skills and the ability to work both independently and as part of a team.
- Proactive and self-motivated with a growth mindset.
- Ability to understand key operational processes and risk management concepts.
- Willingness to participate in ongoing training on compliance and product knowledge.
- Knowledge of medical and life sciences is a plus.

Our Company:
NAP Pharma is a leading cold-chain logistics provider, dedicated to improving lives through logistics. We offer a dynamic and inclusive work environment that promotes personal growth and professional development.

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