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Residential Living Services Director

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Raafawa Full time
Company Overview

RAAFA WA is a not-for-profit organization dedicated to providing high-quality retirement living services. With a strong commitment to our core values of Respect, Care, and Honesty, we strive to create vibrant communities where people can thrive in their later years.

Job Description

The Estate Manager will be responsible for overseeing the daily operations of Amity Village, ensuring that all aspects of the estate are managed efficiently and effectively. This includes maintaining occupancy levels, managing building maintenance, and providing guidance to staff.

Key Responsibilities
  1. Ensure that independent living units and common facilities are maintained to an agreed standard.
  2. Manage building maintenance, grounds, and operations, including equipment, furniture, and other essential services.
  3. Provide day-to-day advice, guidance, and directions to staff, including training and development to ensure compliance with relevant legislation.
  4. Prepare and explain lease documentation for incoming residents.
  5. Develop and implement plans for continuous improvement, involving management, staff, volunteers, residents, and key stakeholders.
Requirements

To be successful in this role, you will need to possess leadership and managerial experience, including financial management and budgeting. You should also have highly developed interpersonal skills and a willingness to respond to emergencies after hours.