Luxury Hotel Associate

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time

**About Us**

Rosewood Hong Kong is a leading luxury hotel that embodies a culture of innovation and refinement. Our mission is to create unforgettable experiences for our guests and associates alike.

**Job Summary**

We are seeking a highly skilled and experienced Associate Butler to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests receive the highest level of care and attention.

**Key Responsibilities**

  • Provide personalized service to guests, including check-in and check-out services, and strive to exceed their expectations at all times.
  • Maintain accurate records and communicate effectively with colleagues to ensure seamless service delivery.
  • Assist in maintaining high standards of quality and consistency in all aspects of hotel operations.

**Requirements**

  • Higher Diploma in Hospitality or Tourism management is an advantage.
  • Minimum 1-3 years of relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity.
  • Proficiency in English, Putonghua, and Cantonese is essential.
  • Proven managerial abilities in people management and decision making.
  • High standards of professional manner with exceptional communication, presentation, interpersonal, and problem-solving skills.

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