Digital Commerce Leader

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Chandler Macleod Full time
Job Overview
E-commerce Manager (Luxury Fashion) is a strategic role at Chandler Macleod responsible for driving the e-commerce business across online trade, operations, CRM, digital marketing, and customer care.
Key Responsibilities
  • Lead the financial performance of online boutiques.
  • Develop strategic procedures for e-commerce businesses.
  • Leverage multiple digital channels to drive customer acquisition, loyalty, and retention.
  • Monitor product category performance to align with merchandising teams.
  • Optimise site search tools and configure results to increase conversion rates.
  • Active onsite merchandising to ensure best-in-class customer experience.
  • Initiate e-commerce system development projects with local perspectives and collaborate with global and regional IT teams.
  • Develop and execute omnichannel strategies based on market needs to provide seamless customer experiences.


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