Payment Operations Director

24 hours ago

Hong Kong, Central and Western District, Hong Kong SAR China Evonet Full time

At Evonet, we are an online payment platform serving digital native sellers. Backed by CardInfoLink, TIS INTEC Group, BC Card and Sequoia, our mission is to enable digital commerce by partnering with card payment networks and digital wallets globally.

You will be part of our driving force advancing payment solutions in the digital economy. As a key member of our team, you will have the opportunity to make real impacts and drive change. We foster a fun and open workplace that encourages creativity, collaboration, and a strong sense of community among our team members.

About You
  • You're a self-starter who can thrive in a fast-paced environment
  • You possess a high level of curiosity and are comfortable with ambiguity at the same time.
  • You strive to make things happen and be able to lead your team along the journey.
  • You communicate openly and effectively across different geographies and levels.

Job Description

As a senior finance leader, you will lead a small team to manage key functions, including credit underwriting, fraud risk monitoring, customer onboarding, and support. This includes developing and implementing robust credit control policies to minimize financial risk, as well as proposing enhancements to fraud prevention strategies.

  • Develop and implement robust credit control policies to minimize financial risk.
  • Effectively implement and propose enhancements to fraud prevention strategies.
  • Implement measures to protect against various types of payment fraud.
  • Streamline the merchant onboarding process while ensuring compliance with legal and regulatory standards.
  • Be the team that provides ongoing customer support to merchants, addressing inquiries and resolving issues.

Requirements

  • University degree or equivalent with at least 5 years relevant experience
  • Ability to take a holistic view of operational risks, streamline processes and be able to get hands-on when required.
  • Excellent analytical skills with a data-driven approach to problem-solving
  • Ability to work well independently and lead a team effectively
  • Good command of spoken and written English, Cantonese and Putonghua

Benefits

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our company culture values innovation, teamwork, and customer satisfaction, and we are committed to creating a positive and inclusive work environment.

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