Railway Service Improvement Coordinator

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

We are looking for a detail-oriented Railway Service Improvement Coordinator to enhance our train service quality. As a key member of our team, you will verify and ensure the accuracy of train service related performance data.

Responsibilities
  • You will work closely with our team to identify areas for improvement and develop strategies to optimize train service performance.
  • Compile regular and special train service related performance reports that meet the requirements and expectations for Operating Agreements (OAs) and senior management.
  • Maintain and render support to relevant information systems, such as Operational Data Management Systems.
Requirements
  • A minimum of 4 years' working experience in railway operations or relevant fields.
  • Hands-on experience in various software applications such as Microsoft Word, Excel, and PowerPoint.
  • Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE, including English and Chinese Languages, preferably tertiary education.


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