Treasures Relationship Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Business Function

As a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. With a comprehensive range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we empower our customers to take control of their financial lives.

Key Responsibilities
  • Reactivate dormant Treasures customers to identify their needs and explore opportunities for wealth growth
  • Acquire new Treasures customers through various channels
  • Act as a Digital Ambassador for General Banking services
  • Provide exceptional customer service in accordance with the Treasures Customer Interaction Model and the Bank's service standards
  • Ensure adherence to internal policies and procedures, including staff licensing, anti-money laundering, and Know Your Customer principles

Requirements
  • Degree holder, preferably in business or finance-related fields
  • Minimum 2-3 years' experience in consumer banking with a strong sales drive
  • Exposure to investment products and priority banking services is an asset
  • Self-motivated individual with a strong desire to succeed and a flair for sales
  • Excellent communication and interpersonal skills, with fluency in Mandarin and English
  • Certified Retail Wealth Professional or HKIB Certified Banker is a plus

Join Our Team
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply.

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