Head of Business Risk Management

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Opportunity

Hang Seng Bank Limited is committed to excellence in service. Our people are our most valuable asset, and we strive to provide a dynamic working environment, good career development opportunities, and competitive compensation packages.

Private Banking and Trust Services - Private Banking Department

Hang Seng's Private Banking provides bespoke services for high-net-worth individuals. Our team offers professional wealth management advice at both a local and global level. We are seeking a high-caliber professional to join our department as Head of Business Risk Management.

Key Responsibilities
  • Manage and supervise a team to maintain a robust business risk and control framework for Private Banking and Trustee.
  • Assist the Control Owner in non-financial risk, regulatory, audit, and assurance review matters.
  • Implement policies and control procedures to ensure compliance with regulatory and Group requirements.
  • Promote staff knowledge and awareness on compliance and conduct culture within the business.
  • Manage projects, initiatives, or programs, including defining the project approach and building stakeholder buy-in.
  • Manage and embed change initiatives, identifying and developing new or improved delivery mechanisms.
  • Manage workflow and operational processes, management of people resources, and efficient budget deployment.
  • Act as an escalation point for complex issues.
  • Understand functional risks in the own functional area and monitor team adherence to policies.
Requirements
  • University graduate in a related discipline or other relevant qualifications.
  • Minimum 10 years' retail banking/private banking experience, preferably with exposure to retail banking/private banking business and knowledge of related regulatory requirements and guidelines.
  • Strong knowledge in regulatory requirements on the selling of investment and insurance products, AML, QI, FATCA, and CRS.
  • Strong business sense and knowledge of major products and services available in the private banking industry.
  • Good interpersonal and communication skills.
  • Strong attentiveness to detail, compliance, and control orientation.
  • Proficiency in both English and Chinese.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

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