Computer Systems Assistant
1 month ago
Job Title: Computer Assistant II
Job Summary:
The Information Technology Services Centre (ITSC) at The Chinese University of Hong Kong is seeking a highly motivated and detail-oriented individual to join our team as a Computer Assistant II. This role is responsible for providing Centre Data Centres services, including assisting in infrastructure service desk functions, monitoring networks and systems, and performing routine checks and troubleshooting.
Key Responsibilities:
- Assist in infrastructure service desk functions, including incident management and request fulfilment
- Monitor networks and various systems, fault reporting and escalation according to standard operation procedures
- Assist in network, hardware system, and data centre infrastructure routine checks and troubleshooting
- Assist in daily operation tasks, such as asset management in data centre, entrance request handling, data backup, cable patching and other data centre works
Requirements:
- Grade E/Level 2 or above in at least 5 subjects in HKCEE, including Chinese, English (Syllabus B) and Mathematics; OR any combination of results in at least 5 HKDSE subjects (including Level 2 or above in Chinese, English and Mathematics)
- Interest in data centre operations
- Positive attitude towards observing disciplinary codes of shift duty
- Good communication and interpersonal skills
What We Offer:
Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.
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