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Computer Systems Technician
1 month ago
Job Title: Computer Technician II
Job Summary:
The Information Technology Services Centre (ITSC) at The Chinese University of Hong Kong is seeking a skilled Computer Technician II to provide Centre Data Centres services. The appointee will be assigned to the Centre's Central Operations Team and will be required to perform shift duties, including beyond office hours, over-night, weekends, and public holidays.
Key Responsibilities:
- Perform infrastructure service desk functions to take care of incident management and request fulfilment.
- Monitor networks and various systems, fault reporting and escalation according to standard operation procedures.
- Perform network, hardware system, and data centre infrastructure routine checks and troubleshooting.
- Perform daily operation tasks, such as asset management in data centre, entrance request handling, job submission, data backup, report generation, cable patching and other network/systems/data centre housekeeping works.
Requirements:
- A relevant Diploma/Certificate, preferably in Computing or related subjects, from a recognised university or technical institute.
- Experience in network, systems or data centre operations.
- A positive attitude towards observing disciplinary codes of shift duty.
- Good communication and interpersonal skills.
Appointment: The appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.