Senior Shipping Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Phillips Full time

Job Summary

The Senior Shipping Manager will provide leadership and guidance to the Hong Kong Shipping Team, overseeing the shipping of art, jewels, and watches. The role involves assisting internal sales departments and clients with transportation and storage of artworks and collectibles worldwide.

Key Responsibilities

  • Manage the local shipping team and work with global shipping teams to ensure smooth and cost-effective shipping services.
  • Develop and manage relationships with global shipping vendors to source high-quality services at competitive rates.
  • Prepare shipping estimates for inbound and outbound property.
  • Lead and coordinate local transport, art handling, packing, crating services, warehouse activities, and inventory.
  • Book airfreight, ocean freight, and art shuttle shipments.
  • Responsible for import/export licenses, CITES permits, arts council applications, and documents necessary for global transports.
  • Prepare estimates and oversee shipments for traveling exhibitions.
  • Manage and coordinate large consolidated consignments for air and ocean freight transfers.
  • Oversee and assist in any Phillips shipping matter requiring experienced oversight and management.
  • Track all costs for Department Sales Runners.
  • Perform general administrative tasks.
  • Be proactive in trouble-shooting shipping matters for specialist departments and the shipping team.
  • Collaborate with the Head of Gallery Programming and other specialists and functional departments on streamlining pre- and post-sale logistics.
  • Act as the point of contact in Hong Kong for all new hire induction procedures, ensuring a thorough introduction to all shipping processes and systems.
  • Ensure all 3rd party shippers follow Phillips standards, including condition reports when collecting and receiving property.

Requirements

  • 5+ years of experience dealing with international logistics and shipping.
  • Complete working knowledge of and experience with import and export documentation and filings.
  • Experience with MS Office Suite and Outlook.
  • Preference for experience in auction house or luxury industry.
  • Excellent organization and time management skills.
  • Strong attention to detail.
  • Ability to work to strict deadlines and in high-pressure situations.
  • Fluent English and Chinese spoken and written language essential.

Education and Training

Bachelor's Degree or equivalent work experience required.

Personal Attributes

  • Innate sense of cost awareness and ability to make sound financial decisions.
  • Excellent people manager and team player.
  • Strong, positive interpersonal and communication skills (written and verbal) with the ability to work professionally and responsibly with clients and Phillips colleagues in all areas within the business.
  • Proactive with excellent organizational skills.
  • Ability to prioritize to meet strict deadlines with an adaptability to handle time-sensitive shipments and last-minute scheduling.
  • Excellent time and resource management skills with the ability to multi-task and work autonomously in a team-based environment.
  • Ability to understand and work with financial resources.
  • Excellent client-relations and customer service skills, including confidence, tact, and diplomacy for both internal and external clients.
  • Ability to handle confidential information discreetly and responsibly.
  • Excellent project management and presentation skills.

Working Conditions

  • Work is primarily undertaken in our Hong Kong office with attendance at the warehouse as required.
  • The candidate must be flexible with regard to work schedules and weekend hours and be willing to work at all auctions and events.


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