Senior Client Relations Analyst, Asia ex Japan ex Korea

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Capital Group Full time
Job Summary

As a Senior Client Relations Analyst at Capital Group, you will play a key role in delivering exceptional client service experience to institutional clients in the Asia Pacific region. You will be responsible for building and maintaining strong relationships with clients, providing consultative solutions to meet their needs, and working closely with cross-functional teams to ensure seamless service delivery.

Key Responsibilities
  • Develop and maintain strong relationships with institutional clients in the Asia Pacific region
  • Provide consultative solutions to meet client needs, including investment advice and portfolio management
  • Work closely with cross-functional teams, including investment operations and client service teams, to ensure seamless service delivery
  • Identify and pursue business opportunities to grow client relationships and revenue
  • Stay up-to-date with market trends and regulatory changes to ensure compliance and best practices
Requirements
  • Minimum 10 years of institutional client service experience in the Asset Management industry
  • Proficiency in Chinese language (Cantonese and/or Mandarin) both spoken and written is preferred
  • Strong communication and interpersonal skills, with ability to build strong relationships with clients and internal stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • Flexibility to travel as needed


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