Food and Beverage Service Professional
3 weeks ago
Job Summary:
We are seeking a skilled and courteous Food and Beverage Service Professional to join our team at Conference Lodge. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests in a fast-paced and dynamic environment.
Key Responsibilities:
- Provide prompt and courteous service to guests in the assigned work place, ensuring a high level of satisfaction and loyalty.
- Prepare and serve food and beverages to guests, adhering to high standards of quality and presentation.
- Develop and maintain a thorough knowledge of our menu offerings, including ingredients, preparation methods, and pairing suggestions.
- Work effectively as part of a team to ensure seamless service delivery and maintain a clean and safe working environment.
- Meet or exceed sales and service targets, while maintaining a high level of customer satisfaction.
Requirements:
- Relevant experience in a food and beverage establishment, with a proven track record of delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Fluency in both Cantonese and Mandarin, with basic proficiency in spoken English.
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