Business Development Manager for Fintech

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Airwallex Full time

About Airwallex

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Airwallex is a unified payments and financial platform empowering global businesses to manage cross-border transactions, treasury, and spend management seamlessly. Founded in Melbourne, we have grown into a team of over 1,500 innovative professionals across 20+ offices worldwide.

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Our vision is to create the global payments and financial platform of the future. With backing from leading investors, including Sequoia and Mastercard, we are revolutionizing the way businesses interact with their finances. If you're ready to join a dynamic team shaping the future of finance, let's explore this opportunity further.

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The SME & Growth Business Team

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This passionate group of collaborators and business champions works closely with SMEs to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

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Your Role as an Account Manager

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In this role, you will work cross-functionally with teams across Airwallex, engaging with sales, product, engineering, marketing, finance, and strategy to build deep relationships with your portfolio of SME customers. Your primary focus will be on upselling, cross-selling, and building multi-stakeholder relationships.

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We are looking for a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform to solve complex problems. This will enable you to work with customers to understand their needs and how Airwallex can add value to their business.

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Responsibilities:

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  • Build deep relationships with your portfolio to best understand their needs and provide value-based solutions using our range of products and services.">
  • Be an advocate for Airwallex and ensure our Business Account (SME) customers are using our services to their full potential.">
  • Achieve revenue targets by focusing on input metrics to deliver relevant outputs.">
  • Forecast and build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you're driving.">
  • Build relationships with internal stakeholders to share insights from customers and help build out the roadmap of products.">
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Your Qualifications

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We are seeking candidates with experience managing and growing B2B technology/Fintech relationships with SME accounts. Strong verbal and written communication skills in both Cantonese and English are essential. You should have worked previously with complex sales, feeling comfortable selling to C-level executives.

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You must be a relationship builder, able to communicate effectively with people of all backgrounds and domains. Problem-solving skills are crucial, as you will need to simplify complexity for others and find creative solutions. Success-oriented individuals who hold themselves accountable for delivering key outcomes are highly sought after.

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Familiarity with API B2B sales or account management for similar organizations is beneficial but not mandatory. Our ideal candidate is technically minded, enthusiastic about Fintech, and dedicated to making a positive impact in the industry.

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About Us

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Airwallex is proud to be an equal opportunity employer, valuing diversity and merit-based hiring practices. We do not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need requiring accommodation, please let us know.

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