Operations Management Lead

4 days ago


Hong Kong Island, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full time

**Job Overview**

We are seeking a seasoned professional to lead our branch network in operational excellence. The ideal candidate will have extensive experience in retail banking operations management, with a strong focus on compliance and risk management.

Main Responsibilities:

  • Monitor and control operational risks across all branches, ensuring adherence to regulatory requirements and bank policies.
  • Collaborate with stakeholders to optimize branch network efficiency and effectiveness.
  • Analyze business processes and implement improvements to enhance operating efficiency and cost-effectiveness.
  • Liaise with business units to develop operation solutions addressing retail banking needs.
  • Promote business process re-engineering initiatives aligned with the bank's strategic objectives.

Requirements:

  • 5+ years of experience in retail banking branch operation management or frontline operations.
  • Degree holder in Business Administration or related disciplines.
  • Strong organizational, analytical, time management skills, and risk awareness.
  • Possess excellent interpersonal skills and ability to work effectively with various levels of staff.

Candidates with less experience may be considered for Deputy Manager, Operations position.



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