Room Accommodation Assistant Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Make My Dream Immigration Full time

Job Details

We are looking for a skilled Room Attendant to join our team at Make My Dream Immigration. In this role, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms, while providing exceptional customer service and addressing any concerns that may arise.

Main Responsibilities:

  1. Ensure all guest rooms are clean and tidy, including dusting and polishing furniture, restocking beverages and food items, and replenishing bath care products

  2. Greet guests warmly and respond promptly to their queries, addressing any concerns and providing solutions in a professional and courteous manner

  3. Report any technical issues or maintenance needs to ensure seamless operations and maintain a safe working environment

  4. Perform tasks such as changing bed linen, making beds, replacing used towels, sweeping and mopping floors, vacuuming carpets, and dusting furniture to maintain high standards of cleanliness

  5. Clean public areas, including corridors, to maintain a high level of cleanliness throughout the hotel

  6. Assist guests with retrieving lost items and ensure all assigned rooms are clean and tidy by the end of the shift

Requirements:

To succeed in this role, you will need a minimum of 3 years of experience in a similar position, along with a Diploma or Bachelor's Degree. We value candidates who are passionate about delivering exceptional customer service and maintaining high standards of cleanliness.



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