Administrative Support Associate

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

We are a global leader in commercial and personal insurance solutions, seeking a highly skilled Administrative Support Associate to join our team. The successful candidate will be responsible for providing administrative support to our Policy Control Managers and other teams.

Key Responsibilities:

  • Support our Policy Control Managers with secretarial functions
  • Assist with accounting and data input tasks
  • Update our systems in a timely manner
  • Respond to underwriter/customer inquiries and provide solutions within our standard service time
  • Review procedures for continuous improvement
  • Participate in daily administrative duties
  • Responsible for policy issuance, handling around 1,000 policies per year
  • Collaborate with colleagues to meet deadlines and expectations

Requirements:

  • Higher diploma degree or above, with 2 years of experience in Call Centre/Customer Service/Sales Support preferred
  • Passed IIQE Paper 1 & 2 would be an advantage
  • Strong communication skills in English; ability to speak Cantonese and Putonghua will be an advantage
  • Excellent written communication in both English and Chinese
  • PC literate and able to type quickly
  • Able to work independently, as well as be a team player
  • Detail-oriented with excellent time management, able to prioritize issues and tasks

Why Choose Us?

We value in-person collaboration at AIG, which helps us create a supportive and connected environment for our team and clients. Our Total Rewards Program offers comprehensive benefits that extend beyond work hours, focusing on your health, wellbeing, and financial security, as well as professional development.


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