Blockchain Compliance Specialist

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Borderless Capital Full time

About Hex Trust

Hex Trust is a leading provider of institutional digital asset custody, staking, and markets services. Our mission is to unlock ownership in decentralized markets.

Position Summary

We are seeking a highly skilled KYC analyst to join our Client Management team. The successful candidate will act as an interface between clients and internal stakeholders for new business onboardings and existing clients' reviews.

The ideal candidate will have a strong understanding of KYC regulations and practices in the financial services industry. They will be responsible for identifying KYC requirements, collecting and validating documents, and coordinating with Compliance, Legal, Operations, and Finance teams.

Duties & Responsibilities

  • Perform initial client due diligence based on established procedures prior to the Compliance team's final review
  • Ensure all provided KYC documentation meets regulatory requirements and internal policies
  • Stay informed about relevant regulatory developments in the crypto space and industry best practices
  • Partner with Sales to understand the purpose of clients' onboarding and confirm it is documented properly
  • Serve as the main point of contact for clients by addressing and resolving their onboarding/KYC issues
  • Partner with Sales and internal key stakeholders to manage the priority of all onboarding requests based on their urgency/profitability
  • Ensure the onboarding/review experience is smooth by keeping track of progress and identifying potential blockers ahead of time
  • Escalate recurring issues related to the onboarding/review process and work with senior management to resolve them
  • Identify gaps in policies and processes and work with senior management to improve them
  • Create and report on metrics related to onboarding/review pipeline and timelines to completion


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