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Assistant Manager, Wholesale Banking
1 week ago
We are seeking a highly motivated and experienced professional to join our Wholesale Banknotes Department as Assistant Manager, Wholesale Banknotes Operations.
You will be responsible for driving process improvement initiatives, collaborating with stakeholders, and providing excellent customer service.
In addition, you will conduct cash counting and collection duties during peak seasons and identify and control gaps in the end-to-end process.
We require a strong understanding of MS Office applications, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Key Responsibilities:
- Drive process improvement initiatives to enhance operational efficiency.
- Collaborate with stakeholders to ensure seamless day-to-day operations.
- Provide excellent customer service and respond to enquiries promptly.
- Conduct cash counting and collection duties during peak seasons.
- Identify and control gaps in the end-to-end process.
Requirements:
- Minimum 2 years of experience in banking industry, supply chain management / imports & exports industry, with exposure in banknotes operation management.
- Strong understanding of MS Office applications.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of accuracy and attention to detail.
- Knowledge and experience in cash processing is a definite advantage.
- Knowledge in operational risk and experience in branch operations is an advantage.
