Risk Management Specialist

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

About Hang Seng Bank

Hang Seng Bank is a leading financial institution committed to delivering exceptional service and innovative solutions to its customers. Our team of professionals is dedicated to creating a dynamic and inclusive work environment that fosters growth and development.

Job Summary

We are seeking a highly skilled Risk Management Specialist to join our team. The successful candidate will be responsible for establishing and maintaining effective risk management and controls within Personal Banking Products.

Key Responsibilities

  • Assess operational risks and perform reviews of control procedures and monitoring programs to ensure adequate controls are in place in the First Line of Defense.
  • Coordinate with relevant business units to ensure the proper and timely recording and reporting of operational risk issues and their corresponding management action plans.
  • Establish the governance framework for the monitoring and oversight of operational risk issues by senior management.
  • Take the lead in relevant control monitoring and management, arrange regular and ad-hoc reviews, and return on control-related requests.
  • Propose and implement quality enhancement and control strengthening initiatives in response to review findings, business initiatives, and Group policies updates.
  • Ensure all control measures relevant to the job responsibilities are undertaken to minimize the risk exposure of the Bank by observing established internal control systems and monitoring their effectiveness.
  • Promote operational risk awareness, including briefing to staff, sharing of internal/external incidents, etc.
  • Assist in strategic planning process and facilitate discussions with key stakeholders, product & channel teams to come up with a consolidated customer growth strategic plan for senior management reporting.
  • Assist team head on the overall budget for the department and monitor the day-to-day accrual, payment, and reconciliation work.
  • Keep abreast of relevant Group guidelines as well as regulatory requirements and identify their impacts and necessary controls on the sales activities in the branch network.

Requirements

  • University degree in Finance, Accounting, or related discipline.
  • 3-5 years' relevant experience in banking, with exposure to risk control and relevant qualification.
  • Sound knowledge of retail banking, products, and regulations, operational risk management, Regulation compliance, or other related areas.
  • Good problem-solving, interpersonal, and communication skills.
  • Strong self-motivation and ability to work independently.
  • Ability to communicate effectively with proficiency in both English and Chinese.
  • Ability to prioritize conflicting demands and problem-solve in a dynamic environment.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

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