Conversational AI Product Strategist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China SleekFlow Full time
About SleekFlow
SleekFlow is a pioneering SaaS startup that has been rapidly expanding globally, backed by prominent investors such as Alibaba Entrepreneurs Fund and Tiger Global. Our mission revolves around crafting the next generation of Conversational AI, empowering businesses to seamlessly interact with their customers across various channels.

We have developed an innovative Omnichannel Conversation AI Suite that efficiently drives conversions through conversations. This platform harmoniously integrates with popular channels like WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.

As we aggressively expand into emerging markets, we seek ambitious, diverse, and passionate individuals to join us on this exciting journey.

Product Manager Position Summary:
We are seeking an experienced Product Manager who will lead the development and optimization of AI-driven features on our conversational management platform. You will be responsible for leveraging AI technologies to enhance user experiences, uncover new use cases, and deliver innovative solutions that align with our business objectives.

Key Responsibilities:
  • Develop conversational AI-driven features and use cases, such as AI-powered sales agents, agent co-pilot, and lead scoring
  • Define and refine AI product strategies, identifying opportunities where AI can drive business impact and enhance customer experiences
  • Collaborate with design and engineering teams to create seamless AI-driven workflows and experiences across web and mobile platforms
  • Stay informed on AI industry trends, leveraging advancements in LLMs and generative AI to enhance product capabilities
  • Work with commercial and customer-facing teams to align AI-driven features with customer needs and business objectives
  • Drive complex cross-squad AI initiatives, ensuring smooth execution and alignment with the overall product roadmap
  • Utilize data-driven insights and analytics to identify user pain points, measure success metrics, and continuously enhance AI-driven features to optimize user experiences

Requirements:
  • Minimum 4 years or more in Product Management, with a focus on AI-driven products
  • Having a strong understanding and experience in SaaS technologies is preferable
  • Strong understanding of AI technologies, and their applications in real-world use cases
  • Fluency in English required. Fluency in Chinese (Cantonese or Mandarin) preferable
  • Experience working in hyper-agile environments that emphasizes rapid iterative development
  • Demonstrated experience developing, testing, and refining products of a non-deterministic nature
  • Self-driven, strong presentation and leadership skills
  • Strong relationship management and expectation management skills
  • Ability to manage time and schedules to meet ambitious deadlines and influence through persuasive written and verbal communication
  • Sharp analytical and problem-solving skills
  • An ability to think strategically and creatively
  • Meticulous attention to detail

What We Offer:
  • A competitive compensation package including a 13th-month salary
  • Stock options in a rapidly growing startup
  • A fun, diverse, and international team culture
  • Paid birthday leave
  • Flexible work-from-home policy

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